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Electronic health record synchronization at large Belgian hospital

An electronic health record (EHR) is the systematized data collection of patient and population electronically stored health information in a digital format. EHRs may include a range of data, including demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, vital signs, personal statistics like age and weight, and billing information.

This large Belgian hospital faced a challenge in synchronizing EHR data from their central applications to various in-house applications and systems. Automagica robots now synchronize this data safely from the source of truth to multiple subsystems, making it safer, faster and more convenient for hospital staff to provide quality healthcare.

The data synchronization required a 0% error rate, which is possible due to the Automagica portal. The portal monitors the processes 24/7 and high-quality automatic reports are generated and send multiple times a day to ensure flawless operation.

Video Demo

Invoice automation for Live Nation

Sportpaleis Group is a company that operates the largest theaters and concert halls in Belgium with over 2 million visitors each year.

One of their key goals is to provide excellent customer support. A popular customer request, especially from their business and enterprise customers, is to provide an invoice related to booked reservations and arrangements. In the past this was a manual process. Customers had to send their request by email to the finance department of Sportpaleis Group. The finance responsibles would then perform a list of checks and process the request to ultimately deliver an invoice to the customer by email.

We installed an Automagica robot capable of performing all those tasks without any form of human intervention. This involves navigating their proprietary ticketing software as well as the accounting software. Instead of sending an e-mail, users can now simply fill in a web form after which the robot will perform all necessary steps to email the invoice back to the end user.

Using this solution, their finance department has more time to focus on quality work while the robot performs this repetitive task in the background. Thousands of invoice requests have already been processed end-to-end, fully automatically by the Automagica robot. Down below is a recording of the robot in action.

Video Demo

Updating exchange rates in SAP

For financial reporting requirements, one of our clients has to continuously keep track of exchange rates for international currencies in its  SAP system. In the past, our client had outsourced this activity to a team in India, keeping track of the international currency exchange rates and updating them manually in SAP for each international currency pair. This was a daily and manual routine, however unfortunately resulting in a lot of errors in entering the data. When errors occurred, this generated a backlash on the financial reporting, requiring a lot of rework and causing reporting delays.

With Automagica, updating these exchange rates becomes a breeze to automate. The Automagica robot visits the website of the European Central Bank, taking note of the most up-to-date market exchange rates for foreign currencies. It then logs into our clients SAP system to automatically maintain the currency exchange rates with the OB08 transaction. If an exchange rate for a particular pair already exists, it is either replaced or skipped.

In the video below, you can see our robot in the SAP sandbox environment for one of our implementation partners:

The robot is started through the Automagica Portal, one of the enterprise features we are offering to our Automagica clients.

Using our Automagica robot, our client was able to fully automate the process of updating foreign currency exchange rates in its SAP system, resulting in a 0% error rate with regards to exchange rates and timely financial reporting.